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News & Views from World of Digital Retail

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IT & Software Development

Now that everyone in retail can code..

September 8, 2026 agentic AI

I started my career in software in 1997, but the affair began long before that.…

IT & Software Development
agentic AI, artificial intelligence (AI)

Why Retail AI Agents Need a Human “Circuit Breaker”

Many of us have spent all our careers working on the application of technology to…

December 7, 2025
IT & Software Development
agentic AI, artificial intelligence (AI)

Unlock Retail Agentic AI Faster, a Strategy to Escape Customer Data Gridlock

Since returning to Salesforce I've been immersed in the problems enterprise retailers are having getting…

October 31, 2025
IT & Software Development

When to build and when to buy retail technology

With the channel shift to digital accelerating so much more rapidly this year, many retailers…

December 29, 2020

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