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Staff Assisted Selling /Clienteling

Mobile computing technology has brought about a plethora of different staff assisted applications including those where store colleagues can assist customers with more information than they ever had access to before. This has also enabled colleagues to place orders and take payment on the shop floor. A few playful retailers have experimented with robots in store but until Artificial Intelligence (AI) advances to a point where a customer can have a meaningful two-way conversation with a robot, we would not expect this technology to gain widespread adoption.
starbucks reserve tech coffee shop
Starbucks open a digitally enhanced coffee shop
Optician measure your glasses frame with iPads
Optician measure your glasses frame with iPads
Rockar open Hyundai digital car showroom
Rockar open Hyundai digital car showroom
Store uses small mobile POS
Store uses small mobile POS where a majority of transactions are done
Pets at Home using iPads for personalised service
Pets at Home using iPads for personalised service
Square to launch a Chip and PIN reader
Square to launch a Chip and PIN reader
Monsoon launch ipads which connect POS with web
Monsoon launch ipads which connect POS with web
Virgin Atlantic trial Google Glass
Virgin Atlantic trial Google Glass
PayPal mobile payment trial continues in Richmond, London
PayPal mobile payment trial continues in Richmond, London
Sales assistant using Google Glass hybris
Sales assistant using Google Glass
clarks ipad measurement
Clarks iPad app measures children's feet
Paperchase's queue busting mobile point-of-sale
Paperchase's queue busting mobile point-of-sale
John Lewis in store tablet trial
John Lewis in store tablet trial
demandware in store app clientelling
Demandware, the e-commerce vendor launch a digital in store experience
nec facial recognition
Facial recognition identifies VIPs as they enter store
nike fuelstation london boxpark
Nike FuelStation interactive store in London's Shoreditch
burberry regent street london
Burberry Regent Street
urban outfitters
Urban Outfitters to replace all tills with Apple devices