Hello and welcome to my retail innovation website. I launched this website in March 2013 as a free to use website specifically developed to help those in the retail business research how retailers and technology providers are using technology to improve the shopper's customer experience..

The original idea for a website on retail innovation came out of a monthly newsletter that I used to send to my colleagues at Marks and Spencer, the iconic British department store that I worked for in the first half of the decade

In its first year the website quickly established itself to become the top Google ranked website for retail innovation. Enjoy!

- Craig Smith

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marks and spencer concept