Tesco have rolled out its first ever app designed specifically for staff, which can be used on the retailer’s own Hudl tablet and other tablets and smartphones. The app provides colleagues with product availability information, as well as information on the exact location of all products in store.
Tesco CIO Mike McNamara said: “When the right technology is applied in the right way, it can change the way we work and the way we shop – it wasn’t so long ago that our colleagues were punching prices into tills and using pricing guns to label every product. “Today we scan barcodes, making the checkout process much faster and saving customer’s precious time. Our job in the Innovation Team is to spot those new technologies with the potential to change shopping for the better and apply them in a way that make our colleagues’ and customers’ lives easier.” “I’m absolutely delighted by the reaction I’ve seen on social media from colleagues and in feedback they’ve given me directly.
Designed for use on our own tablet, the Hudl, but also available for other tablets and smartphones, the app provides colleagues with up-to-date information on product availability, so they don’t have to go to the store room to for more products. That means we don’t leave customer waiting on the shop floor while we check if we’ve got stock in the back. It also provides the exact location of all products in store, so we can help customers find what they need faster and gives helpful prompts on promotions and offers that might interest customers.”
Tesco also built a self-service ap on their Hudl tablets which can be seen on the video below.
