Old Navy is rolling out Radar/ Radar’s technology across its stores. It’s an advanced system that integrates RFID (Radio Frequency Identification), AI (Artificial Intelligence), and computer vision to enhance in-store inventory management and customer service. It will give store associates real-time inventory visibility, helping them quickly locate items and improve the customer experience by precise inventory tracking//
The system will help staff track items with pinpoint accuracy, making it easier to manage restocks and fulfill online orders picked up in stores.
Here’s how it works:
1. RFID-Tagged Merchandise
Each item in the store is embedded with an RFID chip, allowing for wireless identification and tracking.
2. Overhead Scanners and AI Integration
Overhead scanners equipped with AI and computer vision continuously monitor the store, detecting the location and movement of RFID-tagged items in real time. Nasdaq+1Perplexity AI+1
3. Real-Time Inventory Visibility
Store associates have access to up-to-the-minute inventory data, enabling them to quickly locate products, restock shelves efficiently, and fulfill online orders promptly
This move supports Old Navy’s strategy to enhance operational efficiency, reduce stock issues, and deliver a smoother, more responsive shopping experience, reinforcing its goal to become the most loved apparel brand in the US.
“Building on the rigor and discipline that is now core to how we operate, this new technology can place power in the hands of our frontline teams to better serve our customers,” Haio Barbeito, Old Navy President and CEO, said in the release.
