Product Information

Software Type
Product Launch Year
Vendor's Product Detail Page
Vendor's Description
- Help those who need it. Get in touch with people on your website and point them in the right direction.

- Most cases are resolved on the spot. 8 out of 10 times you won’t even have to follow up since the case has been resolved during chat.

- See how good you’re getting at customer service. Get a grade at the end of each chat and constantly improve the quality of your support.

- LiveChat does the heavy lifting phone and email can't handle. Get rid of long queues and surprise customers with instant answers.

- There are customers waiting on your site, right now. Discover new opportunities by approaching customers directly on your site.

- Clear the way to checkout for customers. Stop losing customers during checkout by guiding them as soon as difficulties arise.

- Speed up your customer service. Measure the speed of your responses and work towards instantaneous service.

- Increase your customer happiness ratings. Track your progress and never stop improving your customer service.

- Discover customer service superstars. Spot support team leaders and encourage your team to match up to them.

- Provide efficient customer service. Spend just a few minutes to get it going and reap immediate benefits.

- Save money chatting with several people at a time. One LiveChat agent talks with 10 times more people than a phone agent.

- Chat on your desktop and mobile.

- Easy to pick up, hard to work without. Make LiveChat your go-to customer service tool within minutes.

- We’ll make sure that only you have access to any data related to your chats.

Retailers using this Software