British supermarket titan Sainsbury’s is use AI in it’s next-gen of NCR self-checkouts which are being rolled out across 22.5k checkouts in it’s supermarkets, convenience stores and petrol stations.
The enhancement leverages NCR Voyix’s cloud technology, enabling real-time data and analytics to streamline the customer journey. With AI-driven tools, Sainsbury’s will benefit from advanced sales analysis, future store performance projections, improved colleague productivity, and efficient cash management. The new system will also allow colleagues to approve transactions remotely via tablet, speeding up checkouts and enriching the shopping experience. Additionally, AI-powered self-checkouts will offer personalised promotions to each shopper.
Clodagh Moriarty, Chief Retail and Technology Director at Sainsbury’s, highlighted the importance of NCR Voyix’s technology in enhancing the company’s commitment to exceptional quality and service. She noted, “NCR Voyix has evolved with us over two decades, unlocking new capabilities and optimising our operations, driving us to the next level for our customers, colleagues, and shareholders.”
Eric Schoch, Executive Vice President and President of Retail at NCR Voyix, added, “We aim to operate at the speed of consumers, if not faster – striking to outpace the market and keep our customers ahead of the curve with configurable, scalable and smart technology,” said Eric Schoch, executive vice president and president of Retail at NCR Voyix.
“Our modern software-first approach allows Sainsbury’s to swiftly implement changes at lower costs, run services in the cloud, and operate self-checkout systems at the speed of a digital channel, keeping pace with consumer expectations and market trends.”
